- You can head in the direction of the next Amazon or Blockbusters – It’s a choice.
- The twelve vital skills required during uncertain, challenging and changing times.
- Developing Employee Soft Skills
- Mastering basic sales skills and attitudes
- Leadership is a mindset
- Managing a multi-generational workforce
- The purpose-driven organization
- Overcoming Corporate Disconnect (CD)
- Using change as a business growth tool
- Marketing – staying relevant in a rapidly changing world
- Want his complete list – contact him
Book Tim For Your Next Conference or Training Event!
Tim's Most Popular Keynote Topics
Most Requested Seminars
- Motivation, responsibility & accountability.
- Sales and Marketing – Yesterday, Today and Tomorow.
- Communication – clarity, integrity & consistency.
- Leadership – leading people to peak performance
- Management & Supervision.
- Overcoming Corporate Disconnect (CD)
- Sales Management – all aspects.
- Manage Change – thrive, survive or fail.
- Business growth – increasing market share & customer loyalty
Tim's Most Requested Programs
One of the biggest challenges all organization’s face is a lack of communication integrity, clarity and consistency. This issue contributes to a lack of accountability, poor morale, organization dysfunction and inconsistent employee performance and effectiveness. During this session Tim shares numerous techniques, ideas and approaches to improve all areas of communication whether with – employees, customers, management, patients or clients. This program is based on his 80th book by the same title.
Wisdom from the ages – years of insight & truth from the greatest minds in history. Imagine if you could learn some of the most valuable and influential concepts, truths and insights from a few of the greatest minds of
the past 1000 plus years in just an hour?
Tim shares numerous life principles and treasures of wisdom form minds like; Einstein, Twain, Lincoln, Edison, Franklin, Freud, Thoreau, Carnegie, Newton & Aristotle, and many more. It would be like learning the best from the best and all you have to do Is listen and learn. This session can be from an hour to all day.
Just depends on how much you want to learn from the world’s greatest minds. This is an engaging and thought-provoking session you will cherish for years.
During this session Tim discusses the impact of negative attitudes, mindsets and beliefs on an organization’s performance, growth and ultimate success. Every organization has individuals and even entire departments who from time to time behave in a negative way and unfortunately this behavior can be contagiousand impact other employees, customers and the reputation of the organization in the marketplace. Tim sharesseveral proven and time-tested solutions, actions and approaches to changing these attitudes from half empty or negative into half full or positive.
The single biggest issue that contributes to poor communication, increased conflict, negative relationships, ineffective employee performance, declining health, bad decisions, lost business, ineffective management and declining organization success (need I go on?) – is simple but not complicated. In a word it is “reality or truth”. Let me explain. Everyone has opinions, values, attitudes, prejudices and beliefs that are grounded in personal experience, conditioning and education. Combined these create a person’s sense of reality. The problem gets worse when people begin to believe that their sense of reality is “reality” in other words all other views, opinions, attitudes, beliefs etc. are wrong, outdated, stupid, unnecessary or invalid. Imagine for a minute the last conflict you had with an employee or customer – I will guarantee it’s source was the attempt by both of you to validate your own opinion and invalidate the other person’s. Due to current trends in Political Correctness, Social Media, The Selfie Generation we are very rapidly losing the ability to develop relationships – both business and personal – that are grounded in openness, understanding, tolerance and respect. This session can be a keynote or a longer seminar.
During this session, Tim will cover topics such as;
-Behaviors that contribute to resistance when it comes to accepting differences and other’s realities.
-Why people close their minds to new, different and uncertain ideas, concepts and opinions.
-What we all lose when we choose to see the world from our own perspective only.
-How this issue contributes to poor communication, increased conflict and relationship breakdowns.
-Proven techniques to change these negative behaviors and attitudes.
-How to create a culture of openness and reality that is reality and not just a perceived reality.
-How to improve employee performance, customer loyalty and marketing effectiveness but putting reality back into the business model.
And many others as deemed beneficial for the client and or audience.
Many people believe that to be a leader you must be in a position of leadership or control. This is not the case as real leadership is a Mindset. Real leadership is the ability to bring courage, vision and passion to any position whether as a receptionist, janitor, salesperson or Customer service representative or any other position where you are not responsible for others. During this session Tim shares the twelve traits, attitudes and skills necessary to be an effective leader whether you are the CEO or work in the mailroom.
Everyone defines success in a unique way. For some it is fame, some security, others wealth and most inner peace, happiness and contentment. So, are the rules the same regardless of what success means to you? Does your education, gender race, religion or background matter? No. Is age the defining factor? No. Then what are the fundamentals or basics in achieving success in all areas of life? Are they that simple to achieve or do they take years, tremendous effort and sacrifice? Lear to use failure as a growth tool.
Uncontrolled stress is the single biggest factor that contributes to poor decisions, inappropriate behavior, inconsistent and confusing communication and poor productivity. Whether you are a business owner, executive or employee – if the stressors in your life are not positively managed you will sooner or later experience the negative consequences of this behavior. During this session Tim discusses the major stressors that influence employee’s behavior and how to reduce them, manage them or eliminate them.
Every organization has Corporate Disconnect lurking somewhere in the shadows of their organization and every day that it’s allowed to continue or grow, it’s costing you sales, profits and consistent effective performance that leads to healthy and stable growth. Corporate Disconnect is; When the realities that exist at the lower levels of an organization and in the market place do not accurately, and congruently find their way to the highest levels of the organization – where direction is set, goals are established, vision is created and major decisions are made.
Tim & Sandra's Co-Presentation Topics;
Tim and Sandra have worked together for many years sharing the platform with their energizing and thought provoking style. They can be hired for domestic and international programs on a variety of topics. Here are just a few:
- Effective People Skills In A Changing World & Culture.
- How To Positively Manage Difficult & Challenging Circumstances & People.
- Turning Obstables & Problems Into Valuable Learning Opportunities.
All of Tim and Sandra’s topics can be presented in a dynamic half or full day sessions, engaging keynote, or the foundation for a long-term custom employee development program.
Meet Sandra Crowe
For over twenty years Sandy has been using her public speaking and communications skills to create awareness of ineffective behaviors and to provide methodologies and action steps to offset them while redirecting behavior toward more uplifting interactions between people. She assists organizations in understanding differences in culture, personality, race, age, and gender in order to create more effectiveness in their interactions. In addition, she has experience working in highly charged corporate and political environments; designing and leading large-group collaborative planning processes; utilizing survey and interview data feedback to focus discussion on priority issues as well as employing complex problem solving and conflict-resolution techniques.
Her clients include: The Executive Office of the President, EPA, Social Security Administration, FBI, Dept. of Agriculture, Marriott, Sony Corp., Southland Corp, Citicorp, The Discovery Channel, Sears, The National Association of Plumbing-Heating Contractors, National Association of Female Executives, National Speakers Association, Union Labor Life Insurance, FBI, NASA and Depts. of Army &Navy, Census Bureau, FDA, NIAID.
In addition, she hosted her own television show called “Stress Busters” which was broadcast weekly on Washington, D.C. Cable Television and has been featured on the TV shows “To Tell the Truth” and the CBS morning news.
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Author of: “Since Strangling Isn’t an Option…” and “I Didn’t Sign Up for This!”
The Lost Sales Paradox
Tim Connor
Do you know what your lost sales are costing you every month? Every year? Let me give you two quick examples. It’s what refer to as – The Lost Sales Paradox.
Example one – Your average sales are $1000 per order. You have five salespeople on your team and their average close percentage is one out of three sales presentations. They see approximately thirty potential prospects every month. So – the results; your average salesperson closes ten sales a month for 10,000 in total revenue every month. So, your organization is closing 50 sales a month for $50,000 in revenue. But you are also losing one hundred sales per month (the 2 out of three they don’t close) for a total of $100,000 – or around a million bucks a year in total lost sales.
Example two – Your average sales are $5,000 per order. You have twenty salespeople and their average closing percentage is one out of three prospect presentations. They each see forty potential prospects each month. So – the results – your average salesperson is closing 13 sales per month for $65,000 in revenue times twenty salespeople so the total organization monthly revenue is a little under one and a half million or around $60,000,000 per year but – you are also losing almost three million in monthly revenue or $36,000,000 per year.
To summarize:
Example one – Yearly sales revenue $600,000 – Lost sales revenue for the year – $1,000,000.
Example two – Yearly sales revenue – $18,000,000 – Lost sales revenue for the year – $30,000,000.
Regardless of your organization’s products or services, the number of sales employees, your sales-generating model, your competition or your market share the above paradox generally apply and why?
First – very few salespeople or organizations have a one hundred percent new customer closing ratio.
Second – Every organization sooner or later loses customers or clients for any number of reasons.
Third – Every day the world is getting more competitive.
And Fourth – If you are not reinventing, staying ahead of the trends, and staying in touch with reality it’s only a matter of time before you will be a statistic.
So, let me ask you – if I asked you the following question what would your answer be. “If you could invest, let’s say $25,000 in either situation above to cut your ‘lost revenue’ losses, let‘s say by twenty-five percent or even in half – would you do it?”
Well, teaching proven and contemporary sales techniques to hundreds of organizations around the world for over thirty-five years guess what the most frequent answer I have received to this question is when I have asked it?
No. So, you would be willing to let go of more than +/- 50% of your potential revenue by not investing a few thousand dollars in teaching your sales team, customer service employees, or other employees who interact with your customers the essential and/or creative communication, sales, and negotiation skills to ensure you don’t lose this revenue year after year because they lack the necessary these skills or attitudes to perform with consistent, effective and creative excellence?
I get it – unless I can guarantee you won’t stop losing this revenue why risk it. There are other important things you can invest or spend your money on like – more technology, nicer offices, or employee compensation. Yes, but if you add up the losses over the years imagine what you could have done with that extra month after month revenue!
Yes, the sales process has evolved over the years due to technology. Yes, the world is becoming a global village. And yes, with social media, internet buying patterns and economic uncertainty things are changing. But there are three things that are not changing. One – people buy from organizations and people they trust. Two – technology will never completely replace the human touch when it comes to major, critical, or significant purchases. Three – success will always involve a “Blending” process – mixing the best strategies, approaches, and techniques from, the past, present, and future.
If your organization is losing more sales revenue than you are achieving (and you might be amazed at how many organizations don’t know these statistics when it comes to lost sales percentages or reasons) and you are ready to get ahead of the curve when it comes to sales and marketing philosophy and performance-based approaches – let’s chat. Timspeaks4u@gmail.com.